Shipping and Delivery
Orders placed through www.organicpark.com.tr are handed over to the carrier within 2 business days after payment approval. Weekends and public holidays are not included in this period.
Delivery Time
- The delivery period starts from the date your order is confirmed.
- Local deliveries are generally completed within 1–3 business days; deliveries between cities usually take 2–7 business days.
- You will be notified if an item is out of stock.
Delivery Method
Orders are delivered to the address provided through our contracted carrier. Please check the package in the presence of the courier and request a damage or discrepancy report if needed.
Shipping Fees
- Shipping is free for orders of 500 TL or more.
- For orders below this amount, the shipping fee is paid by the recipient.
- Shipping fees may vary during promotional periods.
Changing the Delivery Address
If you need to change your delivery address after placing an order, contact customer service before the product is handed over to the carrier.
Undelivered Orders
If the recipient is not at the address, the carrier will redirect the order to the nearest branch and notify you. Orders not collected within the period set by the carrier will be returned to us.
International Delivery
International shipments are subject to the customs regulations of the destination country. Delivery times and shipping fees may vary by country.
Force Majeure
Our company is not responsible for delays caused by force majeure events such as natural disasters, war, extraordinary circumstances, or carrier strikes.